Legal

Terms and Conditions

Fun Time Operations, LLC Ticketing Platform

Last updated: February 19, 2026

Agreement to These Terms

By accessing or using the websites, apps, or services operated by Fun Time Operations, LLC, you agree to these Terms. If you do not agree, do not use the service.

What We Do

We provide a platform that:

  • Lets users browse, purchase, and receive tickets for attractions and experiences
  • Supports eligibility-based programs for groups such as military, veterans, first responders, educators, government employees, and similar communities
  • May offer discounts, sponsored pricing, or special inventory depending on program rules

We are a ticketing platform. Attractions and experiences are provided by third parties.

Eligibility Programs and Verification

A) Eligibility Requirement

Some prices, inventory, or programs require eligibility verification. You agree that:

  • You will provide accurate information
  • You will not attempt to bypass verification
  • We may use third-party verification providers
  • We may store eligibility status and related verification records for program integrity, fraud prevention, audits, and customer support

B) Misrepresentation

If you misrepresent eligibility, we may:

  • Cancel orders
  • Refuse refunds where allowed
  • Suspend or terminate accounts
  • Pursue lawful recovery of losses and investigate fraud

Accounts and Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account

Tell us promptly if you suspect unauthorized access.

Purchases, Pricing, and Taxes

A) Pricing

Ticket prices can change at any time until you complete checkout. Some prices depend on eligibility, program rules, availability, or supplier changes.

B) Taxes and Fees

You may be charged taxes and fees based on:

  • The attraction location
  • Your billing address
  • Rules that apply to tickets, admissions, and service fees

You are responsible for paying all applicable taxes and fees shown at checkout.

C) International Purchases

If you purchase from outside the U.S.:

  • Your bank may charge currency conversion or international transaction fees
  • Some payment methods may be blocked due to fraud controls or processor rules
  • You remain responsible for compliance with any local rules that apply to you, including import, consumer, or data protection rules

Ticket Delivery and Use

A) Delivery

Tickets may be delivered by email, account download, QR code, mobile wallet, or third-party fulfillment. Delivery timing can vary.

B) Use Restrictions

Tickets are subject to the supplier's and venue's rules, which may include:

  • Blackout dates
  • Reservation requirements
  • ID requirements
  • No resale or transfer restrictions
  • Entry screening and security policies

You agree to follow those rules. If the venue denies entry due to rule violations, that is not automatically a basis for a refund.

Refunds, Cancellations, and Changes

A) Default Rule

Refundability depends on the ticket type, supplier terms, and program rules. Some tickets are final sale.

B) When Refunds May Be Denied

Refunds may be denied if:

  • The ticket is non-refundable under supplier rules
  • You used the ticket or it was scanned
  • You violated eligibility requirements
  • The request is outside the allowed window
  • Fraud or misuse is suspected

C) When Refunds May Be Offered

Refunds may be offered if:

  • The supplier allows it
  • The event or attraction is canceled and the supplier provides a refund path
  • We choose to offer a refund as a customer service exception

D) Chargebacks and Disputes

If you file a chargeback without first contacting support, we may suspend your account. If a chargeback is decided against you, you agree we may re-charge, seek recovery, or refer the matter for collection where lawful.

Promotions, Sponsorships, and Special Programs

Some tickets may be subsidized or sponsored. Program inventory, pricing, and rules can change. If a sponsor program ends, we may:

  • Remove that program's pricing
  • Replace it with standard pricing
  • Cancel orders that cannot be fulfilled, with refund as required by the applicable refund rules

Prohibited Conduct

You agree you will not:

  • Use bots, scrapers, or automation to access the service without permission
  • Attempt to reverse engineer or interfere with the platform
  • Circumvent eligibility verification
  • Abuse discount codes, sponsorship programs, or inventory limits
  • Resell tickets if prohibited by the ticket rules
  • Upload harmful content, malware, or illegal material
  • Harass staff or other users

Intellectual Property

The platform, branding, designs, text, and software are owned by Fun Time Operations, LLC or its licensors. You receive a limited, revocable license to use the service for personal, lawful purposes.

Third-Party Services and Links

We may link to or integrate third-party services (verification providers, payment processors, attractions, analytics, ad platforms). Their terms and privacy policies may apply. We are not responsible for third-party services outside our control.

Disclaimers

A) Service Provided "As Is"

We provide the platform on an "as is" and "as available" basis, subject to applicable law.

B) No Guarantee of Availability

Inventory can sell out. Suppliers can change terms. Venues can close due to weather, maintenance, security, or other reasons.

Limitation of Liability

To the maximum extent permitted by law:

  • Fun Time Operations, LLC is not liable for indirect, incidental, special, consequential, or punitive damages
  • Our total liability for any claim relating to a purchase will not exceed the amount you paid for the applicable ticket order

Some states do not allow certain limitations, so parts of this section may not apply to you.

Indemnification

You agree to indemnify and hold Fun Time Operations, LLC harmless from claims arising out of your misuse of the service, violation of these Terms, violation of supplier rules, or misrepresentation of eligibility.

Termination

We may suspend or terminate access if we believe you violated these Terms, misused eligibility programs, or engaged in fraud or abuse. You may stop using the service at any time.

Governing Law and Disputes

A) Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law rules, unless your local consumer protection laws require otherwise.

B) Dispute Resolution

Disputes shall be handled in state or federal courts located in Orange County, State of Florida.

Changes to These Terms

We may update these Terms. Changes apply when posted, with the updated date shown above. If changes are material, we may provide additional notice.

Contact

Questions about these terms? Visit our Contact page or Support page.